Think for Yourself, Take Action Yourself—That’s Why International Sales Is So Rewarding｜汚泥脱水機など水処理装置・水質検査・給排水設備メンテナンスのアムコン株式会社

Think for Yourself, Take Action Yourself—That’s Why International Sales Is So Rewarding

INTERVIEW

Think for Yourself, Take Action Yourself—That’s Why International Sales Is So Rewarding

T.G.

Joined AMCON INC. in 2023 (Mid-Career Hire)

DepartmentInternational Sales Department, Sales Administration Unit　Water and Environmental Machinery Division　Read the Interview

T. G. is responsible for Indonesia, Malaysia, and Bangladesh in the International Sales Department. He develops business plans for each market and is involved in a wide range of activities, from sales to after-sales service. We spoke with him about the appeal of his work and his goals for the future after joining AMCON INC. to focus on international sales.

Changing Jobs to Focus on International Sales

Q. Why did you join AMCON INC.?

In my previous role, I worked in international sales for a medical device-related company. However, I also handled a wide range of responsibilities, including shipping imported products, inventory management, technical support, and export arrangements, and I felt frustrated that I could not devote enough time to international sales. What ultimately led me to join AMCON INC. was the opportunity to focus on international sales. While I was not specifically committed to the water treatment industry, I wanted to be involved in bringing uniquely Japanese products to overseas markets. Having worked with niche medical devices, I also felt an affinity for the highly specialized field of water treatment.

Building Business Through Personal Initiative

Q. What is your current role?

I develop market strategies for each country and manage everything from selecting exhibitions and developing customers to planning and implementing initiatives. In addition to sales activities, I am also involved in after-sales service, including investigating issues, selecting spare parts, and preparing quotations. Having the opportunity to think about and drive the business in each market myself is one of the most rewarding aspects of my work.

Think for Yourself, Take Action Yourself—That’s Why International Sales Is So Rewarding

Differences in Values and Culture Make International Sales Fascinating

Q. What do you find interesting and challenging about international sales?

In international sales, I often visit end users together with distributors and have met more people than I can count over the past few years. Discussions with people from different cultures, religions, and value systems are always stimulating and never boring. On the other hand, because we communicate in English as a second language, misunderstandings can sometimes occur. In those situations, I believe it is important to take the time to communicate thoroughly and deepen mutual understanding.
Another rewarding aspect is the level of autonomy I have in deciding who to work with and how to approach the market. Being able to develop new markets through trial and error in a fast-paced environment is one of the true attractions of international sales. When a proposal becomes reality and delivers measurable results, I feel a strong sense of accomplishment.

Unexpected Events Are Part of the Appeal

Q. Do you have a memorable story from an overseas business trip?

I have plenty of stories involving hotels. I have experienced double bookings and even situations where I was told that foreigners could not stay at a hotel despite having a reservation. Unexpected problems outside of work seem to happen quite often. Thanks to those experiences, I have gained a strange confidence that most problems can somehow be solved. Experiences like these are unique to international sales.

I Want to Help Establish a Local Subsidiary in Indonesia

Q. What are your goals for the future?

In the future, I plan to relocate to Indonesia and continue developing business locally. My first goal is to establish a solid business foundation and work toward creating a local subsidiary. Indonesia is a major market with a population of approximately 300 million people. Looking further ahead, I hope to build a system that enables local production and contributes to the further expansion of AMCON INC.'s international business.

Meet Other Employees

A Key Person Driving Business Growth Across Multiple Departments

H. Y. Director of the Sales Administration Unit, Manager of the Technical Service Department and the International Sales Department　Water and Environmental Machinery Division

Creating an Organization Where Design Capabilities Can Be Utilized Even More Effectively

Y.K. Manager　Product Designing Department, Design and Development Unit　Water and Environmental Machinery Division

What Makes It Interesting Is That Things Don’t Always Go as Planned

K. I. Water Supply and Drainage Equipment Maintenance Division

From No Experience to Electrical Design: An Environment Where You Can Grow Through Hands-On Experience

K.N. Electrical Design Team, Product Designing Department, Design and Development Unit Water and Environmental Machinery Division

Continuing to Refine Expertise in a Workplace Where You Can Build a Long-Term Career

E. S. Sub-Leader　Environmental and Water Quality Analysis Division

Cross-Department Experience Becomes a Strength in Manufacturing

S.I. Team Leader　Manufacturing Department, Production Control Unit　Water and Environmental Machinery Division,

I Truly Felt What It Means to Be Valued as an Employee

E. O. Procurement Department, Production Control Unit　Water and Environmental Machinery Division